Hello there, I’m Sofia.

I take data-heavy products from research all the way to handoff.
Currently, I’m a Senior Product Designer at GRESB.

Seven years in product design, five of them building reporting tools for institutional investors — dashboards people use to make decisions they have to defend, not admire.

Outside work I row, sail and bike — sports that keep me focused and present.

Dutch & Brazilian national, based in Zaandam.
No visa sponsorship or work permit needed in the EU.

Three projects.

GRESB

Product Designer · Real Estate · 2024 – 2025

A sustainability score that told clients where they stood, but not why

Fund managers could see their GRESB score but not explain it — some paid consultants to decode results they already owned. I led discovery, design and delivery of the Score Contribution Dashboard, which breaks a portfolio score down building by building so a manager can see what is lifting it and what is holding it back.

Field
B2B SaaS · dashboard · sustainability
The Portfolio Overview tab of the Score Contribution dashboard, showing each property type's contribution to the total score

The product is public. The research and design behind it is not, so the write-up goes out on request rather than being published here.

Ask for the case study →

GRESB

Product Designer · 2021 – 2022

Five reporting products wearing five different faces

Five sustainability reports, each rebuilding the same components slightly differently every quarter. I inventoried every component in use, built GRESB’s first design system from the foundations up, and report build time fell from over four months to one.

Time-to-market
−75%
Post-launch bugs
−90%
CSAT
84% · 554 responses
Reports served
5
GRESB design system — tokens, components and patterns
Read the case study →

GO APP PET

UX Designer · 2019 – 2020 · Pet-care marketplace

Dog owners and walkers who could not tell who to trust

Dog owners wouldn’t book a stranger to walk their dog. I split the marketplace into separate owner and walker journeys, rebuilt the walker profile around reviews and history instead of a name and a price, and tested the new booking flow against the original with eight participants.

Booked first try
8 of 8 (6 of 8 in the original flow)
Confidence
7 of 8 felt surer choosing a walker
Method
Moderated usability test, 8 participants
Status
Validated, never shipped
GO APP PET booking screens
Read the case study →

What it’s like to work with me.

“Sofia led the product development of a new app — research, personas, MVP prioritisation, UX and layout end-to-end. An amazing experience having her on the team.”

Flavia Mello CEO at Lili

“Sofia reframed the Amo portal with UX research and activities that improved the customer experience. I loved the immersion and the result that came from it.”

Michelle Andreazza CEO at Amo Bem Estar

“Sofia helped us create a smooth user experience for our dog-walking platform. We could not be more thankful for her work dynamics and deliveries.”

Caetano Altafin CEO at GoApp.pet

Selected roles.

  • Senior Product Designer · GRESB Mar 2021 — Now
    End-to-end product design across the full B2B SaaS suite — Real Estate, Infrastructure, Data Center, Fundamentals and Asset Benchmarking.
  • UX / UI Designer · Digital Society School (HvA) Sep 2020 — Jan 2021
    Led research and designed new community experiences for a neighbourhood in Rotterdam.
  • UX Designer · Freelance Apr 2019 — Feb 2021
    Global client work spanning user research, IA, interaction design and usability testing.
  • Project Manager · Paranoid BR Nov 2014 — Feb 2018
    Cannes Lions-winning production agency: 60-person crews and budgets on branded content, plus audience and ROI research.
  • Project Manager · Damasco Filmes 2012 — 2014
    Customer research, script analysis and investment-fund matching for TV and film.
  • Creative Researcher · O2 Filmes 2011
    Researched references and shooting requirements to support directors on film production.

Earlier work.

For the record.

Based
Zaandam, the Netherlands
Nationality
Dutch and Brazilian — no sponsorship needed in the EU
Languages
Portuguese native · English advanced · Spanish intermediate · Dutch B2
Trained at
PUC São Paulo, BA Communication & Multimedia · Ironhack Amsterdam, UX/UI

Hiring a Senior Product Designer?

If your product has more data than screen, I’d like to hear about it. I’m most useful where the domain is complicated and someone has to make a decision at the end of it.

contact@sofiagomez.me